Freshworks specializes in making it fast and easy for businesses to delight their customers and employees with tools like Freshservice, an intuitive, fast-time-to-value, and intelligent ITSM solution. Together with Automox, things are faster and easier.
Now, you can easily integrate automated endpoint management directly into your Freshservice IT Service Management (ITSM) for radically endpoint management capabilities, so you can directly manage your endpoints — all from the same console.
That's better ITSM.
Bring the powerful controls of Automox into the Freshservice console. Troubleshoot, configure, and deploy using the Automox app with every ticket
Automate common endpoint troubleshooting with Freshservice workflows, and Automox Worklets™ automation scripts.
With automated software discovery and inventory enrichment, generate detailed reports using Automox’s data within Freshservice.
- Director Of Information Technology in the Transportation Industry
From the ticket view or inventory page, the power of Automox is at your fingertips. Force reboots, patch all available updates, or execute one of over 300 pre-built automation scripts from your Automox Worklet catalog.
The Automox agent enriches your CMDB with over 30 system detail fields automatically updated with each scan.
Automox automatically discovers and patches over 500 unique software titles. Within Freshservice you can seamlessly catalog discovered software and build rich analytics for your reporting. You can then use Automox to manage applications at scale.