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Automox Upholds Customer Data Security with Extended SOC 3 Report

Alongside Annual SOC 2 Type II Compliance Audit

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As a technology organization that advocates for and supports the cybersecurity best practices of its customers, Automox knows the importance of maintaining the Service Organization Control (SOC) 2 Type II certification of our cloud-native endpoint management platform. This third-party recognition of compliance confirms Automox’s commitment to the cybersecurity best practices that help keep customer data secure.

At Automox, we take pride in maintaining the SOC 2 Type II certification, and we’re also committed to the transparency and assurance offered through SOC 3 certification. While SOC 2 Type II offers a detailed and comprehensive assessment of controls and practices, SOC 3 provides a summary report accessible to the public, offering a higher level of transparency in our security and privacy practices.

Why is SOC 2 Type II Certification important?

Most organizations require vendors to meet or exceed industry-accepted baselines defined by regulatory requirements or organizational policy. SOC 2 Type II certification is the generally accepted baseline for third-party vendors that provide SaaS services. It’s a key requirement for some organizations considering shifting their patching and endpoint management strategies to the cloud.

SOC 2 Type II is a benchmark achievement for cloud service providers that establishes credibility for their cybersecurity hygiene, ability to safeguard sensitive data, and capability to ensure data privacy. The audit process is voluntary and consists of a rigorous assessment covering the core principles of security, availability, confidentiality, and privacy. Certification involves an annual audit and a report of the audit provided to the organization being evaluated.

Why is SOC 3 Certification important?

SOC 3 certification aligns with the rigor of SOC 2 but is designed for users who need assurance about our controls but do not require the detailed reporting contained in SOC 2. This makes SOC 3 an essential certification for building trust and confidence among a broader audience, including potential customers who need assurance of our security posture but are not privy to the detailed reports.

By maintaining SOC 3 certification, Automox demonstrates an additional layer of commitment to security and privacy, making our platform's security measures and controls not only validated but also publicly accessible. It underscores our commitment to transparency, allowing both current and prospective clients to quickly and easily ascertain our adherence to stringent security protocols and practices.

Why does Automox maintain SOC 2 Type II and SOC 3 Certifications?

Moving at scale requires organizational alignment and commitment to industry best practices and standards. Automox has experienced tremendous growth. And while we strive for a robust security program, by maintaining SOC 2 Type II and SOC 3 compliance, our partners and customers alike are reassured of our continued commitment to secure not just their systems, but ours as well.

Because the SOC 2 Type II and SOC 3 certifications are over an extended period, this certification provides a broader more accurate viewport in the validation of consistent cybersecurity processes and effective controls in safeguarding customer data. It's essential we maintain good standing here year after year. If you're curious about the details of our audits and maintenance, visit the Automox Security Portal.

What’s included in Automox’s SOC 2 Type II and SOC 3 reports?

Our reports detail the compliance assessment across these five trust principles as implemented in both processes and systems of the audited organization's environment. The five trust principles are summarized below:

  • Security: Alignment and adherence to industry standards and best practices. Demonstrable security controls protecting against unauthorized access, retrieval, and/or modification of critical resources and data. 

  • Availability: Visibility and network performance monitoring, service level agreement availability, recovery/failover measures, security incident handling, and more. 

  • Processing integrity: Authorized system processing is validated, accurate, timely, and complete. 

  • Confidentiality: Sensitive and/or privileged data is restricted to only authorized entities concerning intellectual property, financial information, digital assets, and more. 

  • Privacy: Ability to protect and control access to sensitive data such as PII, secure data across transport states, and retention and disposal of data per privacy policies and agreements.

Click here to catch a glimpse of Automox's SOC 3 report. For more information, check out Automox security practices for additional information on how we safeguard your data and privacy.

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